FAQ - Mr. Lemonade Sandwich Orders
What is the minimum order quantity (MOQ)?
The minimum order quantity is 10 sandwiches. However, please note that this does not automatically qualify for free delivery. If the order is not combined with other products from our catalogue, a delivery fee may apply. Please contact us for more information.
How quickly is the delivery made, and what is the shelf life of the focaccia?
Delivery is provided within 24 hours of placing your order. The sandwiches have a shelf life of 3 days, ensuring they stay fresh for a reasonable period after delivery.
Please note that the cut-off time for Focaccia orders is 12 p.m. Orders placed after this time will be processed on the next business day. We do not offer deliveries over the weekend. To receive Focaccias before the weekend, please place your order by 12 p.m. on Thursday to receive it on Friday. For Monday deliveries, ensure your order is placed by 12 p.m. on Saturday.
How can I place an order?
Please send your orders to order@mrlemonade.co.uk.
What should I do if my location is closed during early morning deliveries?
If you can provide keys to your location, it will help our drivers, who start early in the morning. Many locations are closed at the time of delivery, and having keys will ensure a smooth and timely drop-off.
Alternatively, you can provide us with a secure location to leave the order or the contact details of a neighbour who can accept it on your behalf. If neither option is feasible, we cannot guarantee an early morning delivery. In that case, the delivery will follow our open slots policy, which runs from 7 a.m. to 5 p.m.
Do you offer vegan options?
Yes, we offer a variety of vegan and vegetarian sandwiches. Our vegan options include the Focaccia Purple Emoji and the Focaccia Amalfi Coast. For vegetarians, we recommend the Focaccia Twisted Caprese. We also offer a Halal option: the Focaccia Leggera.
How should I prepare the focaccias once delivered?
For a convection oven with ventilation:
- Time: Around 4 minutes
- Temperature: 240°C
- Preheat the oven, place the focaccia on a baking tray, and bake for 4 minutes.
For a Merrychef fast oven:
- Time: 1.25 minutes (1 minute 15 seconds)
- Temperature: 250°C
- Fan: 100%
Microwave: 5%
- Place the focaccia in the oven for the full duration of the cooking cycle.
For a panini grill:
- Time: 4-5 minutes
- Temperature: 260°C
- Place the focaccia on the grill and allow the top plate to rest gently without pressing down to preserve its texture.
How can I ensure the quality of the focaccia?
The focaccia should be 5 cm high when served. Ensure it’s evenly baked, and rotate it if necessary, especially when using a fan oven.
Minimum order quantity
The minimum order quantity for focaccia is 10 pieces. To place an order, you must add at least 10 products from this category to your cart